Privacy Policy

The information we receive depends on how you interact with us. You may provide information directly when you email or call us, make a media or investor enquiry, discuss a partnership, or ask about careers and support.

• Contact details such as your name, email address, telephone number, organisation, and role.
• The content of your enquiry and any information or documents you choose to provide.
• Technical information that may be recorded by our hosting and security providers, including IP address, browser type, device information, requested pages, and timestamps.

We use personal data only for clear business, service, security, and legal purposes. Where required, we rely on consent, contractual necessity, legal obligations, or legitimate organisational interests that do not override your rights.

• Responding to enquiries and directing them to the appropriate Group team or company.
• Managing business, investor, media, supplier, community, and recruitment relationships.
• Operating, protecting, measuring, and improving our website and digital services.
• Meeting legal, regulatory, audit, and record-keeping obligations.

We may share relevant information within Jospong Group when another team or company is best placed to respond. We may also use trusted providers for hosting, email, security, professional advice, and other services that support our operations.

We may disclose information when required by law, regulation, legal process, or a competent authority, or when reasonably necessary to protect people, our services, and our legal rights. We do not sell personal data.

The website may use essential browser storage and similar technologies needed for delivery, security, and user preferences. Embedded services can also receive standard technical information when their content is requested.

Our current website uses Adobe Fonts for typography and privacy-enhanced YouTube embeds for selected video content. Those providers may process technical information under their own privacy terms. If analytics, advertising, or additional tracking technologies are introduced, this policy and any required consent controls should be updated before they are activated.

We use reasonable technical and organisational safeguards intended to protect personal data from accidental loss, misuse, unauthorised access, alteration, or disclosure. No online service can guarantee absolute security.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries and meeting legal, accounting, audit, or reporting requirements. Retention periods may vary according to the nature of the information and the applicable obligation.

Jospong Group operates and builds partnerships across multiple countries. Personal data may therefore be accessed or processed outside Ghana when an international office, Group company, or service provider needs it for a stated purpose.

Where information is transferred internationally, we seek to use appropriate contractual, organisational, and security safeguards consistent with applicable data-protection requirements.

Subject to applicable law, you may ask whether we hold personal data about you, request access or correction, object to or restrict certain processing, withdraw consent where processing relies on consent, or raise a concern about how your information is handled.

Ghana’s Data Protection Commission publishes further information about data-subject rights under the Data Protection Act, 2012 (Act 843). We may need to verify your identity before completing a request so that personal data is not disclosed to the wrong person.

This corporate website is intended for a general audience and is not designed to collect personal data from children. If you believe a child has provided personal data to us through this website without appropriate authorisation, please contact us so that we can review and address the matter.

We may update this policy when our services, technology, legal obligations, or data practices change. The latest version will remain available on this page, and the date above will show when it was last updated. Material changes may also be communicated through an additional website notice where appropriate.

For a privacy question, request, or concern, contact Jospong Group using the details below. Please do not include sensitive personal information unless it is necessary for us to understand your request.

Jospong Group, Nmai Djorn, near Zoomlion Headquarters, Accra, Ghana.